In addition, single documents also have to be allocated to the corresponding business case and stored for future reference. Handling these documents in the conventional way was engendering seemingly unsolvable problems for the organization. The implementation of a records management solution proved a convenient way of managing all the files (mapping of a filing plan with dossiers and sub-dossiers, etc.), while complying with all legal and organizational requirements and adhering to data protection regulations. The solution runs in the background, i.e. the active applications always remain in charge of the register. The records management solution offers a legally compliant, seamless form of document management, from initial storage to the point where the documents are passed to the state archives or deleted. Thanks to flexible integration options, it is a simple matter to connect to a wide variety of different sources. Training outlay is minimal as information management takes place via the tried-and-tested applications as before.